This comprehensive checklist outlines the essential steps for setting up a new Microsoft Teams Room (MTR) or Zoom Room System. The process is broken down into five logical phases to ensure a successful deployment.

Phase 1: Planning and Room Readiness

This phase focuses on the physical environment and system design.

Step Action Item Details & Notes
1.1 Perform a Room Survey Determine the room's size, seating capacity, layout, and purpose (huddle space, conference room, boardroom).
1.2 Design A/V and Layout Decide on display size(s) and placement. Plan camera, microphone, and speaker locations for optimal coverage (ensure no attendees are blocked).
1.3 Check Acoustics and Lighting Assess the room for excessive echo or background noise (e.g., noisy HVAC). Plan for acoustic treatment (panels, carpet). Ensure lighting is soft, natural, and avoids silhouetting the participants.
1.4 Confirm Power & Cabling Verify sufficient power outlets and network drops are available. Plan for professional cable management (in-wall, under-table, or cable raceways) to prevent tripping hazards and ensure a clean look.
1.5 Determine Licensing Needs Teams Rooms: Decide between a Teams Rooms Basic or Pro license. Zoom Rooms: Acquire the necessary Zoom Room License for each room.

Phase 2: Network, Account, and Procurement

This phase covers the back-end setup and hardware purchasing.

Step Action Item Details & Notes
2.1 Prepare the Resource Account Create a dedicated meeting room resource mailbox (Outlook/Exchange Online) or Zoom Room in the web portal. Teams Rooms: Assign the Teams Rooms license to this resource account.
2.2 Configure Network Access Strongly Recommend: Use a stable wired Ethernet connection (Gigabit).
2.3 Verify Network Bandwidth Ensure sufficient bandwidth: Teams Rooms recommends 10 Mbps up/down per room. Zoom Rooms recommends 3 Mbps up/down per screen for HD video.
2.4 Check Firewall and Proxy Ensure the necessary ports are open to the service endpoints (e.g., TCP 80/443). Teams Rooms: Do not use proxy authentication or ensure the device is explicitly exempted.
2.5 Procure Certified Hardware Purchase the core components: Compute device (PC/Appliance), Display(s), Controller (tablet/touch console), Camera, Microphone, and Speakers. Ensure all devices are certified for the chosen platform (Teams or Zoom).

Phase 3: Hardware Installation and Cabling

This phase involves the physical mounting and connection of all devices.

Step Action Item Details & Notes
3.1 Mount Displays and Peripherals Install the TV/display mount(s). Mount the camera(s), compute device, and any wall-mounted speaker/mic bars.
3.2 Install Microphones & Speakers Position microphones (tabletop or ceiling array) and speakers to ensure clear audio coverage for the entire room.
3.3 Connect All Components Connect the camera, microphone, speakers, and display(s) to the main compute device (PC or appliance).
3.4 Finalize Cabling Securely manage all cables using channels or pathways to keep them hidden and the room organized. Connect the main compute device and controller to the network (preferably wired).

Phase 4: System Configuration and Pairing

This phase is where the system is brought online and linked to the service.

Step Action Item Details & Notes
4.1 Initial Boot and Setup Power on all devices. Complete the out-of-box experience (OOBE) for the compute device.
4.2 Install Room Application Install and launch the required software (Microsoft Teams Rooms app or Zoom Rooms software) on the compute device (if not an appliance).
4.3 Sign In to the Platform Sign in to the room system using the dedicated resource account credentials (email and password).
4.4 Pair the Controller Start the controller application (on the tablet/console) and use the displayed pairing or activation code to link it with the main room system.
4.5 Configure Default Devices Access the room settings on the controller to select the default Camera, Microphone, and Speakers for the room. Adjust the default volume level.
4.6 Calendar Integration Link the room system to its corresponding resource calendar (Outlook/Exchange or Google Calendar) to enable one-touch join functionality.

Phase 5: Testing, Training, and Maintenance

The final steps ensure quality and establish an operational plan.

Step Action Item Details & Notes
5.1 Conduct a Full Test Call

Start a test meeting with both in-room and remote participants. Verify:

  • Audio: Clear voice pickup from all seating areas, no echo or distortion.
  • Video: Clear image quality, auto-framing (if available) works correctly.
  • Content Sharing: Test wired (HDMI) and wireless content sharing.
  • One-Touch Join: Verify that the room controller can start a scheduled meeting with a single tap.
5.2 Calibrate and Optimize Adjust camera zoom, exposure, and microphone levels until performance is optimal.
5.3 Provide User Training Train users on how to schedule, start, and join meetings, share content, and use the controller.
5.4 Set Up Management & Updates Establish a schedule for software, app, and firmware updates (e.g., weekly updates during off-hours). Teams Rooms: Configure Pro Management Portal or Intune for remote monitoring and maintenance. Zoom Rooms: Enable automatic app/OS updates.
5.5 Document Support Plan Note the helpdesk contact and troubleshooting steps for the room system.

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