Flexible work, including giving employees the ability to work remotely, is becoming the new norm. That’s the message from FlexJobs and Global Workplace Analytics’ 2019 research, which showed a 159% increase in remote work from 2005 -2017 and 44% growth over the last five years.
Managing remote workers has challenges, including lack of communication, trust, and productivity, according to Harvard University. This leaves companies wondering how to keep remote employees engaged and motivate.
Thankfully, modern technology keeps remote employees connected in a secure, productive environment. Implementing the right tools and training employees, clients, and contractors on how to use them enables new opportunities to grow a business and foster a team environment.
Empowering Remote Employees with Technology
The ability to create virtual teams of remote workers is fueled by cloud-based technology. Gartner’s analysts note the cloud services market grew 17.5% in 2019 and is expected to grow exponentially through 2022. This includes cloud business process services (BPaaS), cloud application infrastructure services (PaaS), cloud application services (SaaS), cloud system infrastructure services (IaaS), and cloud management and security services.
Leveraging these technologies enables five critical connectivity and productivity boosts for remote employees.
that makes hosting and joining conference meetings, whether in-office or from remote, simple!
1. Managing Remote Work with Enterprise Content Services (ECMS)
Managing remote work is the foundation of managing remote workers. An ECS platform provides automated workflows and rules-based routing that send email notifications and activity monitoring as projects move forward or meet unexpected obstacles. Advanced platforms, like Laserfiche, include Robotic Process Automation (RPA) to eliminate or minimize manual, repetitive tasks and create greater efficiency in your document processes.
Enabling Automatic Workflow for Remote Employees
CIO Magazine discovered remote employees could be working in a variety of environments and need automation to boost productivity. Streamlining and automating multi-step processes with electronic content management (ECM) makes it easier for existing employees to navigate their job duties, and it shortens the time it takes to onboard new employees.
Easing this common pain point is a simple way to motivate remote employees. Whether working from home or in the field, automating simple tasks like receiving, updating, or completing assignments optimizes the quality and production of remote work.
With ECS in place, it’s easy to move projects around between remote employees and create checklists, and track the progress through each step. Real-time reporting is crucial to forecasting and understanding progress across hundreds or thousands of projects an organization has in the pipeline at any given moment.
2. Conferencing Solutions Increase Employee Engagement
Bonusly points out that effective communication is the key to remote employee engagement. Employees need a 360-degree feedback loop that can only be achieved in a simple, secure, centralized communication platform. Finding the right software to fit your team’s unique collaborating and conferencing needs is challenging. Integrating any new software into your current system can be a headache. Ensuring quality equipment, customizeable software, and removing limits on collaboration is key to successful remote employee engagement.
Call quality and connectivity are essential, especially for video conferencing. A freeze or other audio/video issues while crucial information is being discussed could leave remote workers uninformed. End-to-end (E2E) encryption is needed to keep eavesdroppers out of confidential business calls.
We’ve developed an all-in-one system that combines cutting-edge technology and reliable meeting software, enabling easy communication within your organization regardless of location.
3. Managed IT Monitors Connectivity and Security
Business News Daily suggests opening communications lines to provide necessary personal connection between a business and its remote workers. However, 24/7 connectivity isn’t secure without 24/7 monitoring and real-time alerts. Many companies don’t have the resources to dedicate to proper connectivity and security solutions for remote work.
Managed IT ensures a secure, reliable connection using military-grade encryption, industry-leading VPN technology, and a team of experienced tech professionals using AI to monitor system resources and proactively identify vulnerabilities and respond to possible inconsistencies.
4. Secure Mobile Printing Increases Productivity
Remote employees need the same benefits and activities in-office employees do to increase participation and engagement. This includes access to office resources like printing, scanning, faxing, copying, and even 3D prints/scans. These network-connected devices must be configured to allow secure cloud-based print jobs without opening the business to cyberattacks.
With a secure mobile printing infrastructure, processes like inventory, sales, and mail room operations can be streamlined and eventually automated, incorporating remote workers in satellite locations around the world.
Keep Remote Workflows Efficient and Protected with ImageNet
Remote work is the new norm, but managing remote workers comes with challenges, most notably in connectivity and security. Modern technology relieves these issues, using AI-powered anti-malware, cloud-based data redundancy, military-grade encrypted VPNs, and more.
ECS systems streamline workflows and enable remote productivity that matches or even exceeds in-office work. Conferencing and collaboration tools increase engagement and communication, while managed print services incorporate in-office resources.
Nothing is ever guaranteed, however, without continual monitoring and updating. Opening a business network to remote work can expose internal databases to outside attacks if not properly implemented and monitored.
Contact ImageNet today to learn how to implement efficient and secure remote workflows in your business.