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What Are the Benefits of Hiring Managed Services Companies for Managed IT?

January 29, 2019 at 9:15 AM / by Juan Fernandez - VP of Managed IT Services

Outsourcing high-volume, low-impact tasks can transform the profitability of any business or enterprise. IT managers who enjoy the ability to focus on their most valuable processes can cut out unnecessary inefficiencies and costs from their processes.

Every modern business needs robust network infrastructure to reliably generate value for customers and stakeholders. Hiring on-site employees and deploying in-house IT equipment to resolve every business obstacle quickly becomes unsustainable and expensive. 

The ability to outsource is a strategic decision that can significantly boost the corporate bottom line.

Managed Services Companies Let You Do More with Less

In today’s thoroughly connected technological environment, office administrators and IT managers who prioritize collaboration can earn more while investing less. The ability to develop efficiencies through managed IT services allows businesses to focus on their own core business processes with greater clarity.

Choosing reputable managed services companies to handle infrastructure, security, and hardware maintenance can generate valuable efficiencies throughout all levels of the organization. This can help IT managers maintain a critical edge over their competitors without having to rely on risk-taking and heavy-handed investment.

Some of the benefits contractors can offer include:

1. Scalable Monthly Costs

Because third-party managed services companies charge a flat fee for their services according to usage, your monthly fees become a predictable, easy-to-budget line item. You can easily accommodate peak usage by drawing more from your managed service vendor when needed without having to invest in more equipment to do so.

This subtle change allows IT managers to treat IT resources as assets instead of costs. It allows corporate stakeholders to keep a close eye on budgeting without having to rely on potentially inaccurate usage forecasts.

2. Improved Peak Usage Response

In an in-house IT environment, it’s common to place non-IT staff on IT-related processes during peak periods. This is a last-resort damage control situation that can generate more problems than it solves – particularly when dealing with complex network infrastructures.

Entrusting a managed service provider with your network needs ensures that you always have access to highly qualified talent and resources. 

Managed services companies specialize in their areas of business, and make sure to provide valuable expertise on-demand to customers. Your contract transfers responsibility for IT staffing to your provider, instead of you.

3. Increased Cost-Efficiency

Managed services companies enjoy the benefits economy of scale provides. Increased focus on specialized niche output allows these companies to generate efficiencies in areas that their customers would be hard-pressed to reproduce.

This is most apparent with high-impact one-off talents like network architecture. You may only need a certified network architect once – to design your network – and then be able to rely on less-qualified professionals to maintain that network. Under these conditions, it makes no sense to hire a fully-fledged network architect, but you can rely on a managed service vendor to provide network architecture as a service.

4. Automatic Updates and Upgrades 

There is a marked difference between deploying an IT solution and improving a solution currently in use. If your organization does not have an efficient solution for implementing updates and upgrades to your network, you may quickly find yourself falling behind in productivity and security.

Keeping up with the maintenance of an entire corporate network and all of the various components it comprises is a job all to itself. Unfortunately, it’s a job that often takes a backseat to higher-priority tasks – like responding to help desk tickets and preventing imminent downtime. 

Plug-and-play platform ecosystems can simplify the update and upgrade process.

5. Better Disaster Recovery and Business Continuity Solutions

Since managed services companies focus exclusively on the delivery of infrastructural services, they tend to take disaster recovery and business continuity seriously. 

That’s not to say that small businesses and enterprises don’t do the same – but they often fail to dedicate sufficient resources to fully recover from unexpected disasters.

Economy of scale is an important factor of this value-added element of the managed service contract, as well. Since managed service providers have to provide comprehensive protection to multiple organizations, they invest in the best possible infrastructure for the job – passing the savings down to their customers in the process.

Choose the Right Managed Service Provider for Your Business

Not all managed services companies are equal. In order to draw the most value from the benefits these contractors can offer, you need to choose the most reputable vendor you can. 

Look for synergies with your current equipment and expertise and ask for a professional audit before signing up.

Is your network infrastructure in need of professional management? Contact us to learn more about how managed services companies like ImageNet can help.

Topics: IT Outsource

Written by Juan Fernandez - VP of Managed IT Services

Juan Fernandez’s 26-year career in the IT industry is a testament to his investment in improving business outcomes with technology and developing the IT industry. His entire career is dedicated to improving service delivery by embracing effective and efficient use of technology through a vision of technology, security, and compliance for small business, government, education, healthcare, and financial industries. Mr. Fernandez has created effective business models for delivering IT-based services such as DaaS, SaaS, DRaaS, HaaS, XaaS, and promoting online development opportunities to increase individual self-service capabilities and leading strategic initiatives to effectively transform technology to be simple, flexible, adaptable, and responsive to the customer needs. He has focused his career on educating customers and companies on his Making “IT” Simple approach. Mr. Fernandez was recognized at HP’s Global Partner Event in 2019 as HP DaaS Innovator of the Year, alongside ImageNet’s HP Partner of the Year award for 2019. Juan and the ImageNet team won Continuum’s 2019 “Growth Partner of the Year” and “Hyper Growth Partner” for 201% growth in 12 months. Mr. Fernandez is part of the select group who writes the CompTIA A+, Network +, Security + Tests, and sits on the CompTIA Subject Matter Expert Technical Advisory board and the CompTIA Channel Advisor board. He was elected Vice-Chair in 2020. He was the winner of the 2018 Continuum MSP Shark Tank for best security and services presentation, which set the stage for an all-inclusive Security and Device-as-a-Service model, establishing the framework for channel and MSP models. Juan sits on the Forbes Magazine Technology Council, Konica Minolta Global IT Services Council, Unitrends Partner Advisory board, HP DaaS Advisory Committee for Device-as-a-Service, WatchGuard Advisory Board, serves as a Channel Futures MSP Mentor and works with many other channel companies to develop the future of technology and XaaS models.

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