Juan Fernandez - VP of Managed IT Services

Juan Fernandez - VP of Managed IT Services

Juan Fernandez’s 26-year career in the IT industry is a testament to his investment in improving business outcomes with technology and developing the IT industry. His entire career is dedicated to improving service delivery by embracing effective and efficient use of technology through a vision of technology, security, and compliance for small business, government, education, healthcare, and financial industries. Mr. Fernandez has created effective business models for delivering IT-based services such as DaaS, SaaS, DRaaS, HaaS, XaaS, and promoting online development opportunities to increase individual self-service capabilities and leading strategic initiatives to effectively transform technology to be simple, flexible, adaptable, and responsive to the customer needs. He has focused his career on educating customers and companies on his Making “IT” Simple approach. Mr. Fernandez was recognized at HP’s Global Partner Event in 2019 as HP DaaS Innovator of the Year, alongside ImageNet’s HP Partner of the Year award for 2019. Juan and the ImageNet team won Continuum’s 2019 “Growth Partner of the Year” and “Hyper Growth Partner” for 201% growth in 12 months. Mr. Fernandez is part of the select group who writes the CompTIA A+, Network +, Security + Tests, and sits on the CompTIA Subject Matter Expert Technical Advisory board and the CompTIA Channel Advisor board. He was elected Vice-Chair in 2020. He was the winner of the 2018 Continuum MSP Shark Tank for best security and services presentation, which set the stage for an all-inclusive Security and Device-as-a-Service model, establishing the framework for channel and MSP models. Juan sits on the Forbes Magazine Technology Council, Konica Minolta Global IT Services Council, Unitrends Partner Advisory board, HP DaaS Advisory Committee for Device-as-a-Service, WatchGuard Advisory Board, serves as a Channel Futures MSP Mentor and works with many other channel companies to develop the future of technology and XaaS models.
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Recent Posts

MIT

Preparing Businesses for the Future of Cybersecurity - 2021 Edition

Juan Fernandez - VP of Managed IT Services
April 27, 2021 at 9:15 AM

The state of IT security completely transformed over the last year. The need for businesses to support thousands of employees working remotely placed an extraordinary strain on IT teams to roll out VPN and multi-factor identification, and on the network infrastructure as a whole. Now, with the return to the office, at least in some degree, on the rise, a new challenge looms.

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Cybersecurity

5 Ways to Keep Your Information Off the Dark Web

Juan Fernandez - VP of Managed IT Services
September 29, 2020 at 9:30 AM

Over the last few years, corporate and personal data breaches have become a common occurrence. IBM's 2020 Cost of a Data Breach Report found that the global average cost of a data breach totaled $3.86 million, with the time to identify and contain a breach averaging 280 days. You’ve probably read nightmare scenarios of individuals and businesses who’ve had their sensitive data stolen and then released on the dark web. Unfortunately, this is no exaggeration. The dark web is a perilous place where hackers can buy and sell your personal information, like social security numbers, health records, and credit card numbers, to the highest bidder.

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What is Managed IT Services?

Juan Fernandez - VP of Managed IT Services
September 22, 2020 at 9:48 AM

And Why is it so Important to Your Business in 2021

Whether you're working from home, back in the office, or a little bit of both, the way we work in 2021 looks a little different from what it did in the past.

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Security

What Is Shadow IT? What A Business Doesn’t Know Can Hurt It

Juan Fernandez - VP of Managed IT Services
March 10, 2020 at 9:15 AM

In a world relying more heavily than ever on digital technology, keeping track of everything that happens in an office is getting trickier. New devices, services, and solutions are introduced daily that enable employees to work efficiently. However, the boom of digital tools in the office has given rise to a new phenomenon: shadow IT. Any office that empowers its employees with digital technology has it.

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Printer Security

Keeping Office Hardware Secure: The Devices Most Often Overlooked

Juan Fernandez - VP of Managed IT Services
February 20, 2020 at 9:15 AM

Securing your business data and devices in the age of cybercrime is getting harder than ever. With data becoming ever more valuable, hackers go to greater lengths to get their hands on it. In response, many businesses invest more in their network security hoping to thwart a breach. However, companies often miss a spot when developing a cybersecurity strategy: keeping all their hardware secure.

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MIT

What Is Spear Phishing and How Can a Company Prevent It?

Juan Fernandez - VP of Managed IT Services
February 13, 2020 at 9:46 AM

Think your company is entirely impervious to phishing? Think again. Network security may have evolved, but so have the criminals it’s trying to stop. In 2019, phishing took on a new and more sinister tone. It’s called spear phishing, and companies need to be on the lookout for it.

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MIT

When Disaster Strikes: The Importance of Creating a Disaster Recovery Plan

Juan Fernandez - VP of Managed IT Services
December 17, 2019 at 10:41 AM

Nobody likes to think about the worst-case scenario, but not doing so is a recipe for disaster. Like people, businesses may experience sudden and unexpected emergencies or situations that can severely affect their ability to function or even survive. Often, there exists little time to react – but every second counts. Many business owners address this risk by creating a disaster recovery plan.

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Cybersecurity

Top Five Cyber Security Trends to Expect in 2020

Juan Fernandez - VP of Managed IT Services
December 10, 2019 at 9:15 AM

Cybersecurity is a hot-button issue for every individual, government, and corporation. Data must be secured, and the European Union’s 2018 General Data Protection Regulation (GDPR) is proving to have global implications. This is just one of the many strict laws that regulate the steps companies must take to protect their user’s data. Still, the last few years were filled with massive cyberattacks.

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MIT

Windows 7 Support Ends in 2020 - Here's What You Need to Know

Juan Fernandez - VP of Managed IT Services
November 19, 2019 at 9:15 AM

Windows 7 users have been getting reminders all year from Microsoft. Why? Windows 7 product support is ending on January 14, 2020, leaving users scrambling to figure out what to do next. Thankfully, this isn’t a new phenomenon. It’s not unusual for an operating system (OS) to become obsolete.

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Managed IT Services

How You Can Streamline Business Operations with Managed IT Services

Juan Fernandez - VP of Managed IT Services
October 8, 2019 at 9:15 AM

From the printing press to the electric lightbulb, innovations have driven the world into today’s increasingly tech-based arena. Business and the marketplace constantly push for better, faster, more secure technology. Recent research from CompTIA found 30% of businesses are focused on managed IT services, making it the number one business solution on the market. From e-commerce and customer services to backend operations like supply chain management, it’s clear that technology is the key to unlocking success.

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