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Responding to Cybersecurity Incidents: A Structured Approach

Stephen Demsky - ImageNet CISO
August 26, 2025 at 2:09 PM

In today’s online world, it feels like cybersecurity incidents are inevitable. It’s not a question of if, but when. The key to effectively navigating a security incident is a structured, well-tested response plan. At ImageNet, our Managed IT Security Team follows the proven framework outlined in NIST SP 800-61 (Computer Security Incident Handling Guide). Here’s how we approach it:

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IT Services

How Can Managed IT Services Protect My Company From Ransomware?

Juan Fernandez - VP of Managed IT Services
December 18, 2018 at 9:20 AM

In this digital age, there are countless threats to the data systems of businesses. Hackers are constantly looking for the newest way to gain access to important information. 

This problem is compounded by the number of connected devices employees use throughout the day. There was a time when IT departments only had to worry about the security of the desktop computers on the network. Now, there are laptops, printers, tablets, smartphones, and other connected devices like smart speakers that provide hackers with a new point of entry.

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IT Services

Managed IT Services vs In-House Technicians – Which Works for My Growing Organization?

Juan Fernandez - VP of Managed IT Services
December 11, 2018 at 9:20 AM

When planning for IT services there is one question that must be answered by every business: how do you choose between managed IT services vs in-house IT services? The answer to that question is not always immediately clear. Some businesses may opt for in-house IT services because of the perceived benefit of having someone on staff dedicated to the operation.

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